Ride Information & Support
Refund Deadlines, Policies, and Rider Information
All the information you need for our rides and events season, including our season schedule.
Lost & Found form
If you lost something on one of our rides, please fill out our Lost & Found form. Items are available for pickup at our office in Magnuson Park, Seattle, during business hours (Monday to Friday, 10 a.m. to 3 p.m.). Items will be held for 30 days before being donated.