Privacy Policy

Cascade.org Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order or become a member.

  • your name
  • e-mail address
  • mailing address
  • phone number
  • credit card information (although not saved on our servers)

You may, however, visit our site anonymously.

What do we use your information for? 

Any of the information we collect from you may be used in one of the following ways: 

  • To personalize your experience. Your information helps us to better respond to your individual needs.
  • To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions
  • To send periodic emails. The email address you provide for order processing  may be used to send you information and updates pertaining to your order as well as occasional news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Your information, whether public or private, will not be sold, exchanged, transferred or given to a third party company except for the expressed purpose of delivering the purchased product or service requested or trusted third parties who assist us in operating our website, conducting our business or providing contracted service so long as those parties agree to keep this information confidential.

How do we protect your information? 

We implement a variety of security measures to maintain the safety of your personal information when you place an order or when you enter, submit or access your personal information.

All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only accessible by those authorized with special access rights to such systems.

After a transaction, your credit card is only saved by our Payment gateway provider, Stripe, who will securely retain it for the purpose of potentially processing returns on your purchases or recurring payments like monthly donations or annual auto-renewing memberships. Stripe systems are certified as a Level 1 PCI Compliant and all data retention and credit card information is fully encrypted and data security is maintained at the PCI standards as determined by the PCI Security Standard Council.

Your access to and control over information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Do we use cookies? 

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) and enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

Cascade uses cookies on its websites to track and process the items in your shopping cart, to understand and save your preferences for future visits, and to compile aggregate data about site traffic and site interaction so that we can offer a better site experience and develop website improvements. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. The exceptions are trusted third parties who assist us in operating our website, conducting our business, or providing service so long as those parties agree to keep this information confidential.

We may also release your information when we believe the release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time to time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code and age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Children's Online Privacy Protection Act Compliance 

We comply with the requirements of COPPA (Children's Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only 

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent 

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy 

If we decide to change our privacy policy, we will post those changes on this page, and update the Privacy Policy modification date below. This policy was last modified on 11/13/19.

Contacting Us 

If there are any questions regarding this privacy policy you may contact us using the information below. 

Cascade Bicycle Club 7787 62nd Ave NE Seattle, WA 98115 info@cascadebicycleclub.org