Rides Registration FAQ

2021 Ride Season FAQ

I signed up as a member in order to get priority registration for a ride, but now the ride is not being offered. Can I have a refund on membership?

Thank you for your support of our organization. Membership dues are not refundable. Your membership dues make it possible to build community through our free group rides, educate youth and the public about bike safety tips, and advocate for safe streets. Your membership is valid for a year from your purchase date, so you can take advantage of member discounts throughout the year. Our member discounts include deals on gear, insurance, bikes, and more. Your membership is also your voice and grants you club voting rights. See our full list of member benefits.


General FAQ

Can I register my friends for an event?

No. You can not purchase registration for your friends, but you can purchase a gift registration for them! The only exception is that adults can register one immidiate adult (a spouse or partner) family member. Individual accounts do have permission to register minors, but you will not be able to register other adults.

Do I need to register my children, and how do I?

Yes, all children (even in seats and trailers) over one year old need to be registered for liability reasons. You can make accounts for minors, under your account by going to "My Account" -> "Profile" -> "Manage Household" and then create a new household member. Be sure to enter their ages accurately, as kids can ride for low costs! Children under the age of one are not recommended for our rides for safety reasons, but if you are set on bringing your infant, please reach out to info@cascade.org for a free infant registration.

Is group registration allowed?

No. Group registration is not permitted. We do sell gift registrations for situations like this! Your friends or colleagues will need to register for events individually or by household if applicable.

Where can I find my membership number and expiration date?

You can find them on your membership card. You may also sign in to your online account to find your membership details under the membership tab.

Do I need my membership number to register for major rides?

No. You do not need to provide your membership number when registering for major rides. When you successfully sign into your Cascade Bicycle Club account your account information including membership status will automatically reflect.

I have purchased membership, but my member price is not showing?

First, verify you have signed into your account. If you see My Dashboard listed in the top right corner this indicates you are properly signed in. To note, non-member pricing is going to show for both members and non-members as you complete the intial part of the registration. Importantly, after you have agreed to and checked the consent/waiver agreements and also reviewed the optional items for purchase click the add to cart box located in the bottom left corner. Your member pricing will show once the registration is in the cart.

What is household and how many people can join?

Households include two adults and any minor dependents living at the same address.

How can I add family members to my account?

membership">Sign into your account, and navigate to the "profile" tab, and look for the "manage household" sub-tab. Here you can add family members. If you don't see this tab, send an email to info@cascade.org, as it's possible your account will need a new permission to act as a family primary account.

I have a premium membership, can I register my family and friends?

You can register your family only. An individual membership only allows you to purchase registration and receive the paid member discount for yourself. Individual member accounts cannot purchase ride registrations for more than one adult at the member price. The only exception to registering more than one adult is to purchase a family membership.

Can I change the pace group I selected or do I have to start in that pace?

Please start with the pace where you feel most comfortable. You are not locked into that pace and can change at any time.