Rides Registration FAQ

2021 Ride Season FAQ

I signed up as a member in order to get priority registration for a ride, but now the ride is not being offered. Can I have a refund on membership?

Thank you for your support of our organization. Membership dues are not refundable. Your membership dues make it possible to build community through our free group rides, educate youth and the public about bike safety tips, and advocate for safe streets. Your membership is valid for a year from your purchase date, so you can take advantage of member discounts throughout the year. Our member discounts include deals on gear, insurance, bikes, and more. Your membership is also your voice and grants you club voting rights. See our full list of member benefits.

 

COVID & Events FAQs

Updated September 8, 2021.

See our updated cancellation policy and waivers.

In order to register for any event, you must agree to Cascade’s waiver and refund policies at the time of registration. Refunds of 100% are offered for in-person events up to 72 hours before the event. Virtual events will only be refunded should Cascade cancel the virtual event. Please review our refund policy for details.

I'm fully vaccinated. Do I need to wear a mask at events?

Yes, in certain situations. Please mask up at rest stops, start lines, finish lines, and lost packet tables, or wherever folks are gathered and can't social distance.

Please see Washington state's guidelines for masking regardless of vaccination status when asked of a business:



"Counties and businesses have the right to set their own rules and regulations on face coverings to respond to the level of transmission in the community. If you walk into an establishment that requires masks, you will be asked to respect those rules. That's why we say, "Respect the rules of the room you're in," because it's an easy way to remember that there's no one size fits all solution for masking across the state."



Additionally, WSDOT ferries require masks. This applies to rides like the Kitsap Color Classic.

What are the registration limitations?

There are currently no restrictions from the state on rider limits, but events still have rider limits.

Will vaccination or COVID testing be required to participate in the event?

Vaccination and testing are encouraged but not required.

What do I need to bring to the event?

We recommend that you bring two masks that fit well. Wear one at the event where required and keep one as a backup. We will provide disposable masks for those who forget to bring their own, or to replace masks that don’t fit adequately. The Centers for Disease Control and Prevention (CDC) recommends that masks:

 
  • Completely cover the nose and mouth
  • Fit snugly against the sides of the face and not have any gaps
  • Be handled only by the ear loops, cords, or head straps (not by the surface of the mask)

Gloves are encouraged but not required.

You must bring your own water bottle.

We recommend you bring a flat tire repair kit. Cascade will try to assist with bicycle repair needs, but may not be able to assist in a timely manner.

Cascade will make a first aid kit available, and provide medical support.

Do I have to wear a mask while riding?

You are not required to wear a mask while riding, but should maintain a distance of at least 6 feet from other riders. You are required to wear a mask at rest stops, help desks, or using SAG vehicles.

What measures are you implementing to ensure the health and safety of your riders?

Hygiene stations and supplies will be made available at the event. Riders may pick up a mask at starting point help desks.

What are requirements for masking, hygiene, and social distancing?

Masks are required at event rest stops, start lines, finish lines, and lost packet pickup or where folks are gathered and cannot socially distance. WSDOT ferries require mask usage on rides like Kitsap Color Classic and Chilly Hilly.



You can find out more about the Governor’s current restrictions at https://coronavirus.wa.gov/what-you-need-know/safe-start/whats-open.

 

General FAQ

Can I register my friends for an event?

No. You can not purchase registration for your friends, but you can purchase a gift registration for them! The only exception is that adults can register one immidiate adult (a spouse or partner) family member. Individual accounts do have permission to register minors, but you will not be able to register other adults.

Do I need to register my children, and how do I?

Yes, all children (even in seats and trailers) over one year old need to be registered for liability reasons. You can make accounts for minors, under your account by going to "My Account" -> "Profile" -> "Manage Household" and then create a new household member. Be sure to enter their ages accurately, so they can qualify for youth pricing. Children under the age of one are not recommended for our rides for safety reasons.

Is group registration allowed?

No. Group registration is not permitted. We do sell gift registrations for situations like this! Your friends or colleagues will need to register for events individually or by household if applicable.

Where can I find my membership number and expiration date?

You can find them on your membership card. You may also sign in to your online account to find your membership details under the membership tab.

Do I need my membership number to register for major rides?

No. You do not need to provide your membership number when registering for major rides. When you successfully sign into your Cascade Bicycle Club account your account information including membership status will automatically reflect.

I have purchased membership, but my member price is not showing?

First, verify you have signed into your account. If you see My Dashboard listed in the top right corner this indicates you are properly signed in. To note, non-member pricing is going to show for both members and non-members as you complete the intial part of the registration. Importantly, after you have agreed to and checked the consent/waiver agreements and also reviewed the optional items for purchase click the add to cart box located in the bottom left corner. Your member pricing will show once the registration is in the cart.

What is household and how many people can join?

Households include two adults and any minor dependents living at the same address.

How can I add family members to my account?

membership">Sign into your account, and navigate to the "profile" tab, and look for the "manage household" sub-tab. Here you can add family members. If you don't see this tab, send an email to info@cascade.org, as it's possible your account will need a new permission to act as a family primary account.

I have a premium membership, can I register my family and friends?

You can register your family only. An individual membership only allows you to purchase registration and receive the paid member discount for yourself. Individual member accounts cannot purchase ride registrations for more than one adult at the member price. The only exception to registering more than one adult is to purchase a family membership.

Can I change the pace group I selected or do I have to start in that pace?

Please start with the pace where you feel most comfortable. You are not locked into that pace and can change at any time.

Can I ride my e-bike on Cascade rides and events?

If your class of ebike is permitted to ride on the roads that our route takes us through, then it is permitted on our ride or event. Check out the Washington Bikes page on state e-bike laws for more information.