Rides Registration FAQ
2021 Ride Season FAQ
I signed up as a member in order to get priority registration for a ride, but now the ride is not being offered. Can I have a refund on membership?
COVID & Events FAQs
In order to register for any event, you must agree to Cascade’s waiver and refund policies at the time of registration. Refunds of 100% are offered for in-person events up to 72 hours before the event. Virtual events will only be refunded should Cascade cancel the virtual event. Please review our refund policy for details.
What are the registration limitations?
What health screening will occur in advance of the event?
What will happen if I don’t pass the advance health screening?
Will vaccination or COVID testing be required to participate in the event?
What health screening will occur at the event?
What do I need to bring to the event?
- Completely cover the nose and mouth
- Fit snugly against the sides of the face and not have any gaps
- Be handled only by the ear loops, cords, or head straps (not by the surface of the mask)
Gloves are encouraged but not required.
You must bring your own water bottle. Cascade will provide touchless water filling stations at the rest stop.
We recommend you bring a flat tire repair kit. Cascade will try to assist with bicycle repair needs, but may not be able to assist in a timely manner.
Cascade will make a first aid kit available, and provide medical support.
Do I have to wear a mask while riding?
What measures are you implementing to ensure the health and safety of your riders?
Everyone at the event will wear masks and maintain social distancing as per the Governor’s restrictions.
Hygiene stations and supplies will be made available at the event.
A COVID-19 Compliance Officer (C19CO) will monitor the environment to ensure we all commit to safe practices.
What are requirements for masking, hygiene, and social distancing?
You can find out more about the Governor’s current restrictions at https://coronavirus.wa.gov/what-you-need-know/safe-start/whats-open.
Can I register my friends for an event?
Do I need to register my children, and how do I?
Is group registration allowed?
Where can I find my membership number and expiration date?
Do I need my membership number to register for major rides?
I have purchased membership, but my member price is not showing?
What is household and how many people can join?
How can I add family members to my account?
I have a premium membership, can I register my family and friends?
Can I change the pace group I selected or do I have to start in that pace?
Can I ride my e-bike on Cascade rides and events?