RAW Refund Policy

RAW Refund Policy

  • This info is for the Ride Around Washington (RAW) only.  
  • We recommend purchasing trip insurance for all RAW riders. See details below or click here.
  • The deposit for RAW is NON-REFUNDABLE.
  • Up to 30 days before the event, a registered rider is eligible for a 50% refund on final payment (not including deposit), transportation, and other qualifying registration add-ons.
  • Within a month of event start, RAW registrations, add-ons and deposit are non-refundable.
  • RAW registrations are non-deferrable to another ride or a future year.
  • Event merchandise is 100% refundable through Kotis Designs. If you have received the merchandise, please return it in good condition to the merchandiser per instructions included in the package. These returns and exchanges are not handled by Cascade Bicycle Club.

See our tour transfer policy information on transferring registration to another rider, for Ride Around Washington (RAW) and Cascade Club Tours.

How to request a 50% refund:

Sign in to your cascade.org online user account > Click View (link to the right of your registration) > Click Request Refund link > Fill out the Reason for Refund Request field (optional) > Click Request Refund button

*Please note, you will have to complete these steps for each registration add-on line item you want to request a refund on (if applicable).

The refund will process to the original credit card; we cannot credit another card. A refund will find a new card issued in place of a lost/stolen/expired card.

If a card's account is closed, please call the issuing company of the card to learn their policies regarding refunds to a closed account. We will not know the answer regarding your credit card. (However, in all likelihood, the issuing bank of the closed account will issue a check to you.)

Refund requests may take up to 10 days to process. We will e-mail you when the refund has been processed. 

Key refund date


Submit registration refund requests by midnight on Wednesday, July 3, 2019 (all times Pacific)

Trip Insurance

Get the peace of mind you deserve on your trip. Cascade Bicycle Club is proud to partner with Allianz Global Assistance to offer you the [ Classic ] and [ Premier ] travel protection plans. Plans may include benefits for covered trip cancellation/interruption, delays, emergency medical care, baggage and more. To learn more about available plans, please visit our Travel Insurance page. Plans recommended, offered and sold by Allianz Global Assistance. Underwritten by Jefferson Insurance Company or BCS Insurance Company. Terms and exclusions (including for pre-existing conditions) apply. Please see plan details and disclosures for details.

Insurance can be bought after purchase, please contact Allianz to see if you still qualify.