Summer Camps FAQ
What will my child learn at camp?
Do you offer extended care before or after camp?
I am not sure if my child can ride all day…
My child doesn’t have a bike; do you provide camper’s with a bike for the week?
We’re happy to provide your camper with a bicycle for the week. Please send your request for a ‘loaner’ bike to Camp Director Ryan, email@example.com at least one week prior to the beginning of your camp session.
Cascade is also able to loan helmets to campers. Please include this request in your email.*Only while supplies last.
My child has not ridden their bike in a long time. What do you suggest for camp?
- Schedule a ‘check up & tune up’ for your child’s bike at the local bike shop. No bike? Contact Camp Director Ryan, firstname.lastname@example.org to troubleshoot together.
- Check that your child’s helmet is safe. See “How do you tell if a helmet is safe” FAQ.
- Encourage your child to ride as much as possible before camp - to refresh their skills.
- Does your child need to learn how to ride a bike? Visit our Learn 2 Ride page for more information. Your child must already know how to ride a bike to participate in our summer camps.
Are your camps for new riders?
My child would like to learn how to ride a bike. Do you have a camp program for that?
Do you have overnight bike storage for my child’s bike and helmet?
How do you tell if a helmet is still safe?
Helmets are “one-hit-wonders”. If a helmet sustains any impact from a crash it needs to be replaced. An impacted helmet is less likely to protect the user in a future crash.
Helmet materials degrade over time. Helmet manufacturers recommend replacing helmets every three to five years. Check the manufacturing date located inside of your helmet.
Check out our ‘Helmets’ page for more information on properly fitting a helmet.
What is the age cut off for your camps?
- What is your child’s energy, stamina, and engagement typically like?
- How does your child do in social situations with kids of different ages? Do they typically prefer being with kids slightly older? Slightly younger? No preference?
- At other camps, where have you seen your child thrive?
It is important to us that our campers learn about developing group rides which are inclusive and enjoyable to all riders - meaning that we don't have to go super fast, or super far, to have a fun time.
Our team is excellent at gauging our campers abilities and supporting the diverse array of riders we attract.
What are the scholarship qualifications?
Thanks to community member donations, Cascade Bicycle Club (CBC) is able to provide a limited number of financial scholarships to qualified families. The sliding scale for financial assistance uses the Housing and Urban Development (HUD) income guidelines for King County. Cascade does not provide scholarships within the cities of Shoreline or Redmond, but financial assistance may be available from those cities directly.
CBC is a non-profit and aims to remove financial barriers as much as possible for our youth participants. We appreciate your honesty and transparency in the application process.
Once complete - our Camp Administrator will be notified and will contact you directly regarding your application. Interested in applying? Please complete the online application.
What are the benefits of a Cascade Membership?
What is your refund policy?
- Camp registrations are non-transferable, meaning registration cannot be transferred to another person.
- Camp registrations are non-deferrable to another ride or a future year.
- All camp registrations purchased within a month of program start are non-refundable.
- Cancellations must be received at least one month before the camp start date to receive a refund, minus a $25.00 cancellation fee.
How to request a refund:
- Sign In to your online account
- Click "My Account" in the blue bar (top-right corner)
- Click the "My Activities" tab (here you will see all upcoming rides, tours, and/or classes/camps you have purchased)
- Click the "My Order" (across to the right of the applicable camp registration)
- Click "Request Refund" link (across to the right of the applicable registration or add-on line item)
- Click the red "Request Refund" box to complete the submission
*Note: You will know you have successfully completed your request when the status shows "Requested".
The refund will be processed to the original credit card; we cannot credit another card. A refund will find a new card issued in place of a lost/stolen/expired card. If a card's account is totally closed, please call the issuing company of the closed card to learn their policies regarding refunds to the closed account. We will not know the answer regarding your credit card. (However, in all likelihood, the issuing bank of the closed account will issue a check to you.)
Refund requests may take up to 10 days to be processed. We will email you when the request has been processed. Please request all refunds on each item that you would like processed. We will not request the refunds for you. This process does not apply if you registered through the city of Shoreline.
We will be out of town for one or two days of camp. Will you prorate us the cost of camp? May my child still attend?
Families will not be prorated for missed days of camp.
Please remember that due to the nature of our programming, campers may not miss the first or second day of camp. The beginning of each week is important for group/team development, and staff assessments of each child’s social and physical needs. We use the two first days of our programming to better understand how to tailor the week to individual and group needs. Additionally during the first two days campers learn important safety methods for group riding that set the foundation for our week.
What does my child need to bring to camp each day? How should we prepare for camp?
We’re glad you asked! Check out our Parent/Guardian and Family Manual for more information about our programs, how to come prepared, and other important information.
Still have lingering questions? Feel free to contact us!
What if my child takes medication or has food/environmental allergies?
Before camp begins, all families are emailed a copy of our Summer Camp Medical Form. We request that families arrive on the first day of camp with this document fully completed for each participating child.
The information provided on the medical form allows our staff to take the best care of your child/ren. Information provided is kept confidential and only shared with Medical Personnel in the case of a serious injury. Safety is our number one priority. All Cascade Camp Staff keep copies of all camper medical information with them at all times.
If your child uses an inhaler or Epipen, please be sure your camper brings it each and every program day. They will not be able to attend camp without it.
Camp staff may not administer routine medications to campers. If a camper needs to self-administer medication during camp, please notify camp staff ahead of time and provide detailed instructions and background information. In the case of emergency, camp staff will assist the camper in the administering of medication (such as an Epipen) when necessary.